A COMPLETE SOLUTION FOR RETAILERS AND MANUFACTURERS

Our facilities, systems and operations in returns management have been crafted through experience with global manufacturers such as LG Electronics. For over 10 years, Richers and Vision has handled and processed customer returns across all product ranges within the UK market for LG.

Our secure, purpose built facilities combined with staff that are trained in every aspect of returns management, allows us to provide a seamless service.

Each and every single product that enters our warehouse will undergo the following categorisation allowing us to decide the best course of action for that product, and minimise loss:

• Outer Packaging Inspection
• Completeness of Product/ Accessories
• Damage Assessment
• Functionality Assessment
• Previous Warranty Status